Client Testimonials
Why we should work together
Greg S.
Kim was a pleasure to work with from start to finish. From generating pre-approval to hand delivering the paperwork for my mom's loan to get funded we couldn't have been more pleased. Kim is professional, efficient and is a great communicator. This is the first big purchase my mom made as a widow and Kim put her at ease and was very patient. We appreciate Kim and Lei for their commitment, dedication and making us feel like valued clients.
Bethani E.
This was our first time purchasing a home, and was really overwhelmed in the beginning. Until Kim came aboard and held our hand the entire way. Making time for us outside of normal business hours and taking the time to answer our questions in a timely manner. I highly recommend Kim Kawachi to anyone needing a lender. She definitely goes above and beyond.
Kono D.
Kim was just wonderful to work with. I found my dream home on a Sunday morning, Super Bowl Sunday to be specific. My realtor highly recommended her and he contacted her that day. We spoke on the phone and she immediately put my mind at ease. Though she had plans for Super Bowl, she took time out of her Sunday to start the process. I am so grateful for her dedication. Fast forward to the present, I am in my dream home. Every step of the way she helped make the process easy for me. Her professionalism, attention to detail, respect for privacy and caring manner made this business transaction a very personal and happy one for me.
Shawnie P.
It was a great pleasure to work with Kimberly Kawachi. We can honestly say that this has been by far, our best home buying experience thanks to Kimberly. She explained the entire process and guided us through every step. Kimberly was very responsive, dependable, reliable, knowledgeable and professional. We were impressed with her kindness, honesty and customer first approach. Mahalo Kimberly!
Monica and Nouredine S.
My husband and I started looking to buy a condo almost two years ago. At that time, we connected with Kimberly through her wonderful assistant Lei Agpoon. We actually went through about 2 other condos before we found the one we would by, and during that whole process she was so helpful and informative. Kim was very attentive to our needs and concerns and I felt she understood what we were looking for in a loan and she helped us find the right loan that matches our budget.
The thing I most appreciated, was her ability to explain everything in detail regarding loans. She was so patient with all of our questions and made sure we understood all of our options. When we buy again and refinance, we will definitely be going to Kimberly Kawachi! Mahalo!
Jennifer K.
Kimberly is an amazing person and true professional. She is an advocate for her customers and is committed to giving you a smooth and problem free experience. Kimberly is proactive in addressing your needs and pays attention to the details. We felt like she was totally engaged with us and constantly communicated timelines and requirements to achieve a successful escrow close. Kimberly also stayed in contact with our builder to ensure close collaboration. Kimberly is the best and I encourage everyone to contact her for your mortgage needs.
Bobby J.
We loved working with Kim!
She is very personable and easy to talk too. She was able to answer all our questions and worked hard to get us the best rate.
We would both highly recommend her and her assistant Lei is also awesome!!!
Thank you ladies! We LOVE our new home!
April and Paul L.
Kimberly Kawachi and her team provided excellent customer service at all times, making our home purchase a breeze. She is extremely professional, very knowledgeable, easily reached and quick to respond, as well as incredibly kind. I would highly recommend using Kim and her team for all of your home financing needs. Thank you Kim, for all that you've done for us! Mahalo nui loa!
Sarah M.
It was a real pleasure to work with Kim on our recent home purchase. With her support and quick efficient responses I don't think a day went by that I wasn't completely comfortable and confident in the home purchase. I really appreciate her work, and would refer her to anyone I hear looking to buy a home.
Joe B.
Kim was highly responsive, organized, efficient, and could explain the nuances of my new home mortgage on a level I could understand! Most people claim home buying to be one of the most stressful times of their lives. This was not the case at all with Kim and Lei! Their team made this process an absolute pleasure. They worked hard to make this loan on terms I could work with and start to closing was a quick, simple process. I highly recommend Kim's team- they are stellar!
Sara B.
From the moment we met Kimberly, her knowledge and expertise were evident. She entertained every question and scenario we threw at her and helped us walk thru the entire process from start to finish in a complicated transaction. I truly believe that this property would not be ours today if it weren’t for Kimberly!
Cynthia H.
It was a real treat to work with someone as nice and industrious as Kimberly. She always took the time to answer our concerns and was quick to generate any documents we needed. It felt like working with a close friend who made us feel special, putting our concerns above her own.
We plan on working with her in the future and give her our highest recommendation.
Jonathan W.
My husband and I were on the verge of not being able to buy our home until we were referred to Kim. She went beyond our expectations of a being there to get us where we needed to be in such a short fine before closing. She got us our first home days after our closing and we finally did it. We owe so much to her hard work and effort! I would highly recommend any of my family and friends to her anytime they needed a loan.
Maleah P.
I would strongly recommend Kimberly Kawachi as a loan officer. We had a tight closing schedule, and she worked hard to make sure everything got complete on time. She is professional, kind and always available to answer all of the different questions/issues which naturally arise throughout the process. What especially impressed me was that she was even available to answer my questions even when she was on vacation at Disneyland :) That is true job dedication :) Five stars!
Christopher B.
Kim Kawachi was an excellent loan officer! She walked me through this sometimes difficult process with ease! Kim explained all details of the loan, giving me my options and explaining each choice I had! Kim communicated via email when possible to make things timely! Thank you Kim for coming to closing and supporting me through this process! Can’t wait to buy my next house with you!
Marcie B.
Kim made the whole loan process painless and smooth from start to finish, and I was able to close two weeks early! She was amazing at keeping me informed in every step of the loan process, and very responsive to my concerns - that is so important to me. But the absolute best attribute Kim has - her ALOHA spirit is ever present. The best representative any company in the islands could have.
I will definitely recommend her to my friends and family!
Barbara M.
My family and I highly recommend Kimberly Kawachi!! Kim's ability to communicate the complexities of a home loan made our purchase with her as stress-free as possible! We would bring numerous questions to her for advice and not only was she quick with responses, but she also gave us accurate numbers and detailed scenarios that really help my family come to the best decision!! Kim went above and beyond during our buying process and even came in on her day off to accommodate my families busy schedule!! We look forward to working with Kim again and couldn't be happier with the house she helped us close!! Thanks again!
Manu K.
Kimberly was simply fantastic to work with! She was prompt with her emails, super organized and detailed about what we needed to provide, and was always quick to respond to our questions. She made it by far the easiest home loan process we have ever had! I would highly recommend anyone to use her for any home loan needs! Thank you Kimberly for all you did for us!
Allie S.
Kimberly was excellent to work with, confident in her knowledge of lending for Hawaiian property purchases. There are nuances when purchasing property on the island and its important to work with a local lender who understands how it all works. In addition to that, Kimberly is also personable, has your back throughout the entire process to get you where you need to be. I did compare rates and numbers and she was by far the best and wasn't pushy about it too - I liked that. She also has a great team to work with, response, organized and hardworking to make things happen on time. Highly recommend working with Kimberly if you consider ever purchasing a property on the Hawaiian islands.
Samantha F.
Kim recently handled our home mortgage loan. I have purchased several homes in my lifetime, and Kim is – without question – the most professional, responsive, knowledgeable, and caring lender representative with whom I have ever dealt. We went through several other lenders with mediocre to poor experiences before we were, thankfully, referred to Kim by our real estate agent. She was able to do what no one else did – find a loan program that met our needs. At every step of the process, Kim handled herself with the utmost professionalism and provided us with clear information so that we were not left wondering as to next steps. Kim’s work culminated in getting up extremely early in the morning on the day prior to closing to ensure that our loan funded on time. Throughout this process, Kim has truly gone above and beyond. I would also like to extend our thanks to Kim’s assistant, Lei Agpoon, who was also extremely helpful and easy to work with. They make an excellent team.
We will be using Kim on the refinance we are planning in the next couple of years, and will also be recommending Kim to anyone we know who is shopping for a loan in the future.
Matt M.
This is the second loan transaction Kim Kawachi has handled for us, and we wholeheartedly recommend her to anyone looking for a new loan or a refinance. Kim is truly outstanding. She is very knowledgeable, gives excellent advice, is consistently timely and responsive to questions, and her attention to detail is amazing. I often don't take the time to leave reviews, but in Kim's case, it is well deserved. Kim's assistant, Lei, is fabulous as well. Mahalo Kim and Lei!
Matt M.
Makes your dreams come true.
Educates you in what you’re qualified for or what you’ll need to get what you want.
Opportunities await.
Easy to work with and understand.
Fast response.
Awesome.
We’ve went with her on two purchases and countless offers thank you Kim Kawachi.
Gillou G.
Kim is the best! My husband and I have worked with Kim three times now. First with the purchase our home and through two refinances. She is there for you every step of the way. She makes the time to answer all of your questions and is always quick with returning emails and phone calls. If you are looking for someone who is professional, highly experienced and just all around awesome, Kim is the loan officer for you.
Nina S.
Best in the business. Explains terms in ways you can unnderstand. She makes the loan process simple and easy. I would recommend her to anyone looking to buy or refinance their home.
Janelle I.
About Kimberly
Aloha! After 20 years in the mortgage industry, I can honestly say that I'm still just as excited about mortgage lending today as I was on my first day! My goals are to provide you with an exceptional hands-on home buying experience and finding a loan that fits your needs and situation.
I was born and raised on Maui and originally joined the industry out of my desire to help others achieve their homeownership goals. Whether you are purchasing your next home or improving your financial position with a refinance – it's a special process and I would love to be a part of it. Now that I’m part of the loanDepot team, I can’t wait to share our company’s 180+ top-notch loan products and service you with superior customer service, efficiency and accuracy.
Outside of the office, I spend time outdoors with my husband and our three beautiful, quickly-growing children. We enjoy spending weekends with family and friends. Both of our sons play in baseball and soccer organizations.
Call me today to discuss your financing options. Mahalo!
HI LIC# HI-742851
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Kimberly was a tireless & relentless advocate for the processing of our loan. Her prompt attention to our needs was amazing. We will highly recommend Kimberly and her team to our friends and family!!